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Privacy Policy

 

Welcome to Auroravivra (hereinafter referred to as "I" or "we"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our online store to purchase office furniture, bedroom furniture, and living room furniture.

1. Scope of Policy

This policy applies to all users and customers who access our website and utilize our services. It covers the collection, processing, and protection of personal data required to complete transactions for office, bedroom, and living room furniture. This policy applies exclusively to our online store operations.

2. Information Collection Technologies

We use Cookies and similar technologies to collect information about your browsing activities to enhance website functionality.

  • Technical Data: When you visit our site, we may automatically collect your IP address, browser type, and operating system.

  • Usage Data: We track how you navigate through our furniture collections to understand user preferences.

  • Strictly Necessary Cookies: These are essential for the operation of the website, such as maintaining the contents of your shopping cart.
    We do not use these technologies to collect personal data without your knowledge.

3. Scope of Information Use and Sharing

We use the information collected primarily to facilitate your purchases and improve our services.

  • Service Provision: To process payments and arrange for the delivery of furniture.

  • Sharing: We only share necessary data with essential service providers, such as payment gateways and logistics partners required to deliver your order.

  • Legal Compliance: We may disclose information if required by law or in response to valid requests by public authorities.
    We do not sell your personal data to any external parties.

4. Data Storage and Cookies

We store your data securely using industry-standard encryption protocols.

  • Consent: By continuing to use our website, you acknowledge and authorize the use of Cookies as described in this policy.

  • Cookie Management: You have the right to accept or decline Cookies. Most web browsers automatically accept Cookies, but you can usually modify your browser setting to decline Cookies if you prefer. However, this may prevent you from taking full advantage of the website.

5. User Rights

We respect your rights regarding your personal data. You have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request correction of any inaccurate or incomplete data.

  • Deletion: Request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.

  • Withdrawal of Rights: You may withdraw your consent to data processing at any time.
    To exercise these rights, please contact us via the email provided in Section 10.

6. Legal Basis for Data Processing

In accordance with the General Data Protection Regulation (GDPR) and applicable privacy laws, we process your personal data based on the following legal grounds:

Performance of Contract
Processing is necessary to fulfill the contract when you place an order. This includes processing your payment, managing your order, and delivering the furniture to your designated address.

Explicit Consent
We rely on your explicit consent to send you newsletters and marketing communications regarding our furniture collections. You can unsubscribe at any time.

Compliance with Legal Obligations
We process your data to comply with legal obligations to which we are subject, such as tax laws, accounting requirements, and other regulatory mandates.

Legitimate Interests
We process data based on our legitimate interests to improve user experience on our website, ensure network security, and prevent fraud.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We regularly review our security practices to ensure the safety of your information.

8. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax or accounting purposes).

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

10. Contact Information

If you have any questions or concerns about this policy, please contact us using the details below:

Address: 5829 BLACKWELL ST APT 234, DALLAS, TX 75231, United States
Phone: +1 (956) 272-5761
Email: care@auroravivra.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)